FAQ

Orders & Shipping

How long does shipping take?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-10 business days depending on your location.

Do you offer free shipping?

Yes! We offer free shipping on orders over a certain amount. Check our current promotions at checkout for details.

Can I track my order?

Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Do you ship internationally?

Currently we ship within the United States. International shipping is something we're working on — stay tuned!

Returns & Refunds

What is your return policy?

We offer a 30-day return policy on most items. Products must be unused and in their original packaging. Please visit our Returns page or contact us to start a return.

What if my item arrives damaged?

We're so sorry if that happens! Please contact us within 48 hours of delivery with a photo of the damage and we'll make it right immediately.

Products

Are your products safe and tested?

Yes — every product we carry is carefully vetted for quality and safety. We only stock items we believe in and would use ourselves.

Are your skincare products suitable for sensitive skin?

Many of our products are formulated for sensitive skin, but we always recommend checking the ingredient list on each product page. When in doubt, do a patch test first.